Terms and Conditions
Effective Date: June 4, 2025
Website: https://myneogroup.com
Contact: info@myneogroup.com
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the website https://myneogroup.com (“Website”). By accessing or using this Website, you agree to be legally bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you should not use this Website.
The Website is managed and operated by NEO FAMILY FZ-LLC, a Free Zone Limited Liability Company registered under the laws of the United Arab Emirates, license no. 47010245, based in Ras Al Khaimah Economic Zone.
2. Use of the Website
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of or restrict the use and enjoyment of the Website by any third party.
You must not:
- Use the Website in any way that causes, or may cause, damage to the Website or impair its availability or accessibility;
- Attempt to gain unauthorized access to any part of the Website, accounts, or systems;
- Use the Website to transmit or send unsolicited commercial communications;
- Copy, modify, or distribute content without prior written consent.
3. Intellectual Property
All content on this Website, including but not limited to text, images, graphics, logos, icons, software, and design elements, is the exclusive property of NEO FAMILY FZ-LLC or its licensors, and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, and non-transferable license to access and use the Website solely for personal or internal business purposes. Any unauthorized use, reproduction, or distribution is strictly prohibited.
4. Disclaimers
The Website and its content are provided on an “as-is” and “as-available” basis. We make no representations or warranties, express or implied, regarding the Website’s accuracy, reliability, or availability.
To the maximum extent permitted by UAE law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
5. Limitation of Liability
To the fullest extent permitted by law, NEO FAMILY FZ-LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of or inability to use the Website, including any errors or omissions in the content.
6. Third-Party Links
This Website may contain links to external websites operated by third parties. These links are provided for convenience only. We do not endorse or accept any responsibility for the content or availability of those websites. Accessing such sites is at your own risk.
7. Privacy and Cookies
Your use of this Website is also governed by our Privacy Policy and Cookies Policy. Please review those policies for more information on how we collect and process your data.
8. Termination and Suspension
We reserve the right, at our sole discretion, to suspend or terminate your access to the Website at any time without prior notice if you violate these Terms or engage in unlawful or harmful conduct.
9. Governing Law and Jurisdiction
These Terms are governed by and shall be construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Ras Al Khaimah, UAE.
10. Modifications to Terms
We may revise these Terms at any time without prior notice. The updated version will be posted on this page with the effective date. By continuing to use the Website after changes are published, you agree to be bound by the updated Terms.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact:
NEO FAMILY FZ-LLC
CWEP0538, Compass Building,
Al Shohada Road, Al Hamra Industrial Zone-FZ,
Ras Al Khaimah, United Arab Emirates
Email: info@myneogroup.com