Cookie Policy

Last updated: October 2026

This policy explains what cookies are, which ones this website uses and how you can control them.

1. Who operates this website

This website is operated by NEO FAMILY FZ-LLC, a free zone limited liability company registered in the Ras Al Khaimah Economic Zone, United Arab Emirates, under licence number 47010245 (“My NEO Group”, “we”, “us”).

2. What cookies are

Cookies are small text files stored on your device when you visit a website. They allow the website to function, to remember your choices and to measure how it is used. Similar technologies, such as local storage, work in a comparable way and are covered by this policy.

3. Cookies we use

• Strictly necessary cookies make the website work, for example page navigation, security and the record of your cookie choices. They do not require consent.
• Performance and analytics cookies tell us how visitors use the website, so that we can improve it. We set them only with your consent.
• Functionality cookies remember choices such as your language or region. We set them only with your consent.
• Marketing cookies measure the effectiveness of our communications. We set them only with your consent.

4. Third-party services

Some features rely on services provided by third parties, such as font delivery, embedded video and analytics. These providers may receive technical data, including your IP address, and may set their own cookies, which are governed by their own policies.

5. Your choices

When you first visit the website, you can accept or refuse cookies that are not strictly necessary. You can change your choice at any time.

You can also block or delete cookies in your browser settings. If you block all cookies, some parts of the website may not work as intended.

6. Legal basis

Strictly necessary cookies are used on the basis of our legitimate interest in operating a secure and functional website. All other cookies are used on the basis of your consent, which you may withdraw at any time.

7. Changes to this policy

We may update this policy to reflect changes in technology, in the law or in the services we use. The current version is published on this page, with the date of the last update.

8. Contact

For any question about cookies or your personal data, see our Privacy Policy or contact us: